The performance appraisal is a powerful tool for reviewing, retraining, motivating and developing employees - when used correctly. It forms part of the work structure as much as anything else but the temptation to 'put it off' can be enormous and when under pressure to perform immediately it can seem so easy to simply not do it! The effectiveness of appraisals is determined by an appropriate place for the appraisal, a structured interview, communication skills, performance discussion and action planning.
This course will explore how performance management fits within the overall management process; identify the powerful benefits of effective performance management; establish how to prepare for a performance review interview; review performance; and develop a personal action plan.
- The place of appraisal in the workplace.
- Preparing and structuring the appraisal interview.
- Skills to encourage open discussion - discussing performance related issues.
- Developing an action plan.
By the end of the course you will be able to:
- Define the purpose and scope of the appraisal.
- Discuss the benefits of a good appraisal system.
- Prepare effectively for the appraisal interview.
- Create a comfortable and 'safe' review environment to facilitate open discussion.
- Give criticism and feedback in a constructive and helpful manner.
- Recognise the need for action planning.
There are no formal entry requirements of this course.
This course would suit managers who conduct formal performance appraisals with staff
A certificate of attendance is awarded.
This is a non-accredited short course. Delegates will be able to self-assess their own achievement through their ability to carry out the skills they learn during the course.
This is a one-day course and no home study will be required. Delegates are however encouraged to continue practicing the skills they learn and put them into practice.
Work placement is not included on this programme.
Additional Management courses offered: - People Management - New to Management - Managing Difficult People and Challenging Situations - Building High Performance Teams Through Coaching - Delivering Motivational Appraisals - Developing Leadership and Management Skills for the 21st Century - Building Better Relationships Through Assertiveness - Managing Conflict Through Building Emotional Intelligence - Time Management - Communicating for Influence using NLP (Neuro-linguistic programming) - Presentation Skills - Delivering Excellence in Customer Service
Fees and Additional Costs
There are no additional costs associated with this course.
This course will explore with you how performance management fits within the overall management process; identify the powerful benefits of effective performance management; establish how to prepare for a performance review interview; review performance; and develop a personal action plan.